Let’s Answer Some of Your Questions

It’s a good idea, before you book any accommodations, to know what you’re getting into. Have good expectations about what you’re paying for. Especially if it’s going to be your home for a week or 2. Allow us to clear up a few things you may be wondering about. Here are some of the majors.

What kind of costs are we looking at?
Rates are different for high season and low season. See the Bookings page for those numbers. There is a refundable damage deposit of $150. Just treat the home like you would your own and don’t let Fluffy spray on the sofa and we should be good.

Are Pets Allowed?
Oh yes, my friend. We welcome your furry buddies. We know what it’s like to travel with your animals and we don’t go anywhere without them.  We have 2 dogs of our own. It will be important that everyone gets along. We’d ask you to keep it to a 2 pet maximum. And please always have a bag on hand to collect your pup’s treasures.

Is Daily Housekeeping Included?
This isn’t the Hilton. We don’t fold your towels into funny little shapes. Your cottage will be clean and well kept when you arrive. Through the week you’ll be responsible for picking up your towels, making your bed and doing your own laundry. If you’re staying for 2 weeks, we can arrange for mid-stay spit and polish for an additional charge.

Where’s My Breakfast?
I was just going to ask you the same thing. You have a great kitchen at your disposal just waiting for you to try making something you’ve never tried before. Riverside isn’t a BnB. Think of it more like a BnMIY (Bed and Make it Yourself). Everything you need, from pots and pans to dishes and coffee maker is included in your cabin.

Deposits | Cancellation Fees
Can you really put a price on tranquility? Let’s give it a whirl. We require a 50% deposit within 24 hours of booking. The remainder of the fees are due 2 weeks prior to your arrival. All Cancellations are subject to a $50 Cancellation fee.  Cancellations 60 days or more prior to your booking will receive a refund of your deposit less the cancellation fee. Cancellations made within 59 days of your booking will only be refunded IF another booking is made in it’s place. Cancellations made within 2 weeks prior to your booked dates will lose your deposit. Take our word for it… the Nanaimo River is one of the best places on Earth. Don’t cancel.

Checking In
Once you get here, just start yelling. If we don’t come running, the dogs will. We are generally home so will be happy to greet you upon arrival. The best bet is to keep in contact with us and if you’re coming straight from the ferry, give us a shout getting close to the dock. Check in is anytime after 3pm.

Checking Out

Our motto is leave it as we left it for you.  We will be doing a clean between guests as well, but please do your dishes and make sure that you have taken everything with you that you brought. We’ll take care of the laundry. Check out time is 11am so that we have enough time to get the place ready for the next guests.

What’s the Parking Sitch?
We’ve got room for the largest mini-van you can muster. That said if you have more than one vehicle, there’s a little bit of road parking as well.

As Guests, Can our Guests Bring Guests?
We’re guessing you jest. The cabin is meant for you and your family. That said, of course you’re more than welcome to invite friends to come see you and make them jealous. But when it comes to staying the night, we ask that you send them off with a cheery goodbye. If you’re thinking your stay is going to be like one of those AirBnB stories gone wrong (read: illicit night of debauchery and destruction), think again. We’ll shut that down faster than tofu in Texas.

Do We All Get Keys
We’ll have a pair of keys for your group. Any more than that and you’ll think you can come and go as you please. Wait… you CAN come and go as you please. If for some reason you need another key, we’ll happily oblige. But if you think, “Hey… look at all these keys we have. Doesn’t matter if we lose one.”, you’ll be sad when we hit you up for the $25 key replacement.

Is the River Safe for Swimming?
Depends whether you’r asking in February or August. Through the winter months, that would be a resounding NO! This baby is mountain fed and in case you’re not familiar with Vancouver Island, we see our share of rain. The river is a marvel to watch, but deadly to step foot in. In the summer, our little oasis is a meandering, refreshing, world-class swimming hole. Many local kids come to jump off the cliffs and enjoy a beautiful time in the water. All of this said, you are swimming at your own risk on public property, so if you have kids or animals, it’s imperative you are there to monitor them at all times. Sadly every year, at a couple other more dangerous points along the Nanaimo River, the waters claim a life or two. Most often there is alcohol and poor decisions involved. Please, respect the power of the river and your know your swimming abilities before jumping into the deep end.

 

What Is Included in Our Stay

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Kitchen

  • Coffee Maker
  • Toaster
  • Oven/Stove
  • Microwave
  • Full Sized Fridge
  • Washer/Dryer
  • Blender
  • Dishes / Cutlery
  • Pots and pan

Linens

  • Queen Bed Sheets
  • Sofa Bed Sheets
  • Pillows
  • Comforters
  • Beach Towels
  • Bath Towels
  • Hand and Face Towels
  • Kitchen Towels and Cloths

Extras

  • Wi-Fi
  • Television (sorry, no cable)
  • BBQ
  • Propane Firepit

What You Should Bring

The Fundamentals

  • All Food and Drink
  • Any Alcohol
  • Specialty Spices
  • Ziploc bags and containers
  • Toiletries

For the River

  • Floaty Toys
  • Swimsuits
  • Fishing Rods
  • Sunscreen
  • Sunglasses
  • Books

For Your Pets

  • Beds
  • Food
  • Poop Bags
  • Water Toys
  • Leashes